Terms and Conditions

Thank you for visiting Inspire Success Athletic' website www.is-athletic.com – we hope you enjoy your shopping experience with us and welcome any queries. 

 

Please read these Terms of Sales and Use carefully before using the Site. By using this Site, you signify your consent to these Terms of Use. If you do not agree to these Terms, please do not use the Site or purchase our services. 

1. Terms of Sales

➢ Order Process and Electronic Contracting 

This is the toplines summary of the agreement we have with you when you place an order from us: 

  • We will send you an email acknowledging your order after you've placed it. 
  • Your order is accepted and the contract between us is concluded when the product you ordered is dispatched. 
  • We will debit the payment from your chosen method of payment at the time that you place your order. 
  • You may cancel your contract with us for the goods you order by contacting us within 24 hours of placing the order for the immaterial items and 14 days for the physical goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. Please read the section about Your cancellation's rights. 

 ➢ Prices 

  • The prices payable for goods that you order are as set out on the is-athletic.com website. We try to ensure that all the prices shown on this website are accurate. 
  • You may be required to pay for delivery. Our delivery charges are set out on our website. 
  • Price and availability information is subject to change without notice. 
  • All prices include VAT (where applicable) at the applicable current UK rate. 

 ➢ Payment 

  • Payment can be made by the methods available for you on is-athletic.com website. 
  • You must be over 18 to make a payment. 
  • We will debit the payment from your chosen method of payment at the time that you place your order. 

 
 ➢ Your orders 

  • Following your confirmation of your order, we will send you an email to acknowledge your order. Please note that this email is not a confirmation or acceptance of your order. 
  • If during processing we discover for any unforeseen reason that we cannot complete your order we will cancel the order and email you explaining why (for instance, a stock shortage, inability to obtain payment, or the identification of a pricing, product, or product description fault). 
  • Your order is accepted, and the contract concluded when the product ordered is dispatched. 

 ➢ Cancelling an order 

  • Your cancellations right 

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, a consumer usually has the right to cancel a distance contract or off-premises contract without giving a reason, and without any fault on your part. You, the consumer must exercise this right during the cancellation period (or 'cooling-off period'). 

Your cancellation period is of 14 calendar days from the reception of the order - as long as the goods are unsealed and in the same conditions as when sold. 

For the training program, we will not accept cancellations once the program is in your inbox 

Upon cancellation, we will try our best to intercept the despatch of your parcel. 

Unfortunately, if we can’t stop the transit, we will be able to refund the full order only upon reception of the parcel back to us. 

We will advise you to reject the delivery to your post agent or bring back the unopened parcel to the post office. 

If you or a member of your household accept the delivery, the return fee will be at your own charge. 

To cancel your contract, you must notify us by telephone, email, or in writing. 

 ➢ Loss of cancellation rights 

Consumers will also lose the cancellation rights they would otherwise have had under the regulations if they: 

  • mix the goods inseparably with other goods 
  • unseal sealed audio recordings, video recordings or computer software (including the online program), or 
  • unseal goods that were supplied sealed and are then not suitable for return for health or hygiene reasons. 

 

  • You cannot cancel your contract with us if you are not a Consumer. 
  • If you receive an item that you did not order, please notify us as soon as possible. 

 

  • If you have received the goods before you cancel the contract, then you must send the goods back to us at your own cost and risk in the original packaging and condition. You can find out how to return your order on our returns page. 

 ➢ Cancellation by us 

  • We reserve the right to cancel the order if: 
  • We have insufficient stock to deliver the goods you have ordered 
  • We cannot obtain payment 
  • A product, price, or offer description fault has been identified 
  • We do not deliver to your area 
  • If we do cancel your contract, we will notify you by e-mail and will re-credit the payment method you used to pay as soon as possible but in any event within 30 days of your order. 
  • We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. 

 
 ➢ Delivery of goods 

  • Inspire Success Athletic will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. If you are unavailable to take delivery, you agree to delivery being made to a close neighbor or safe place (porch, shed or another such place). 
  • Delivery will be made as soon as possible after your order is accepted. 
  • You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you, they will be held at your own risk, and we will not be liable for their loss or destruction. 
  • Goods for delivery outside the United Kingdom may be subject to import duties, taxes and/or customs charges. These charges are levied once the parcel arrives at its destination and must be paid by the recipient. 
  • The transporter may choose to deliver to your neighbor, a safe place or another day if they are unable to deliver the parcel on the first instance. 
  • You have 5 working days to inform us of non-delivery after the expected delivery date as detailed in your confirmation email. 

 ➢ Damaged or Faulty Items 

  • In the unlikely event that you received a parcel that was unfortunately damaged during transit, please do not accept it. You can refuse the delivery. 
  • If you receive an item which has been damaged in transit, please contact us as soon as possible. We will do our best to provide a replacement, or a refund, as soon as possible. 
  • We do ask that you notify us of any problem within a reasonable period of time. We reserve the right to test the product or request photo of the product in the current state before a suitable course of action is decided upon. 

 ➢ Your customer rights 

IS-Athletic.com is committed to offering a fair service to our customers, so we adhere to the Consumer Rights Act 2015. 

If you would like to read more of this legislation, please see here https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act 

 ➢ Governing law 

The contract between us shall be governed by and interpreted in accordance with English law and the jurisdiction of English courts.


 ➢ Entire Agreement 

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any salesperson on our behalf should be understood as a variation of these terms and conditions. We may vary the terms and conditions from time to time and the terms and conditions that govern any activity on this site shall be those displayed on the site at the time of the activity. 

 
 ➢ Reseller Returns 

If an order is placed and the buyer falls into the category of re-seller, no discount codes can be applied to the order. If this is found to be the case, Inspire Success Athletic / IS-Athletic.com reserves the right to cancel the order. No unwanted returns will be accepted from a customer who we deem to be a re-seller. 

 

2. Terms of Use 

The Site is owned by Inspire Success Athletic Ltd, a corporation incorporated under the laws of United Kingdom, having its principal office in the United Kingdom. Inspire Success Athletic maintains the Site for your personal entertainment and information. Please feel free to browse the Site. 

 

You may download material displayed on the Site for non-commercial; home personal use only, provided you keep all copyright, trademark, and other proprietary notices intact. 

 

You may not, however, copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of this Site, including the images, video, audio or text for public or commercial purposes, without written permission from Inspire Success Athletic ltd. 

a. You should assume that everything you see or read on this Site is protected by copyright unless otherwise stated and may only be used according to these Terms of Use. Inspire Success Athletic does not warrant or represent that your use of materials displayed on this Site will not infringe the rights of third parties not owned by or affiliated with Inspire Success Athletic. Images are either the property of or used with permission by Inspire Success Athletic. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. 

 b.  Inspire Success Athletic uses reasonable efforts to include accurate and up-to-date information on the Site. However, Inspire Success Athletic makes no warranties or representations as to the accuracy of the information. Inspire Success Athletic assumes no liability or responsibility for any errors or omissions in the contents of this Site. 

c. Furthermore, your use of and browsing in this Site is at your risk. Neither Inspire Success Athletic, is-athletic.com nor any other party involved in creating, producing or delivering the Site is liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the Site. Without limiting the preceding, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, except to the extent that Inspire Success Athletic Standard Terms of Sale to apply. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Inspire Success Athletic also assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or you are downloading of any materials, data, text, images, video, or audio from the Site. 

d. Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Inspire Success Athletic or its affiliates for any purpose, including but not limited to the reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Inspire Success Athletic is free to use any ideas, concepts, knowledge, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing manufacturing, and marketing products using such information. 

e. The trademarks, and logos, displayed on the Site, are trademarks of Inspire Success Athletic. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Site without the written permission of Inspire Success Athletic or such third party that may own the trademarks displayed on the Site. Regarding the use of the trademarks, see Intellectual Property Rights. 

f. Inspire Success Athletic has not reviewed all of the sites linked to the Site and is not responsible for the contents of any off-site pages or any other sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk. 

g. This Site may contain links to other Web sites operated by third parties other than Inspire Success Athletic. Such links are provided for your convenience only. Inspire Success Athletic does not control such Web sites and is not responsible for their content. The fact that this Site contains links to other sites does not mean that Inspire Success Athletic approves of, endorses, or recommends those sites, nor does it imply any association with their operators. Inspire Success Athletic disclaims all warranties, express or implied, as to the accuracy, legality, reliability, or validity of any content on any other site and disclaims all responsibility for any loss, injury, claim, liability, or damage of any kind resulting from any third-party Web sites or content therein directly or indirectly accessed through links in this Site. 

h. Inspire Success Athletic may at any time revise these Terms of Use by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms of Use to which you are bound. 

 

We reserve the right to alter any details or design of the products illustrated in this catalogue without notice, and whilst we endeavor to describe and display goods accurately, no warranty is given as to the accuracy and no responsibility will be accepted for misdescription and any resulting loss. T’s & C’s Apply to all orders. 

 

Finally, whilst we openly encourage Inspire Success Athletic to advertise on search engines using generic keywords, no one is permitted to bid on Inspire Success Athletic' brand-related keywords, phrases or brand name misspellings on Google, Overture, or any other pay-per-click search engine. The use of the Name and Acronyms of the brand and all relevant likenesses, like IS-Athletic or ISA without previous written consent is strictly prohibited. 

 

Failure to adhere to this policy will result in Inspire Success Athletic refusing to supply the offending customer and, ultimately, legal action.

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